here we go again.....
http://www.hartlepoolmail.co.uk/news/local/mum-s-one-life-fury-1-4439608#
They will be winning awards for providing a consistent service next.
My 7 months old grandson was unfortunate to have had a similar experience 3 or 4 weeks ago, as in this instance, Mother knows best & he to ended up at North Tees for further treatment.
It`s now becoming a regular occurence for a mis-diagnosis, to end up in a visit to North Tees, so much for a "State of the Art" health facility.
It might save One Life but put 100,000+ more at risk.
I have had excellent experiences with the staff at the One Life Centre.
Doctors and nurses extremely attentive and caring. To me, when it gets to this level of complaints, 'it is better to be safe than sorry' should be adopted.
If they feel that there may be a need for hospital treatment, they should arrange it to ensure that these serious concerns do not flare up.
However, I feel that the experience of those with issues as noted in today's Mail should be heard.
At least if they use my positive experience, we could get a better benchmark of how the service should be run.
Councillors should be demanding this. Where are they?
They have opened another sister company in Park road it's the past life centre. Mason & Martin!
I thought the past life center was the Civic chamber?
If the service was still in the hospital then there would be no need to refer a patient on as they would already be there.
Mentioning Mason and Martin, Gerald Martin deserves an OBE for his amazing service and compassion both as a funeral director and a benefactor to the town.
Civic chamber ...is that like a vacuum chamber where sound defies the laws of physics.
One life is such as stupid name ...well I am off to take my cat to the 9 lives centre for it's booster, then off to the get a life centre for my self help group
and drop off a purse my daughter found at the life mean life police office and then pay my mortgage at the life sentence building society.
They should call a digging implement a spade and name it the health centre clinic.
One of the things I find about these cases - and there have been far too many - is the sterile responses of people like Ali Wilson and the 'spokesperson' from Assura (note the slight-handed shift of responsibility by the Hospital Trust to the private provider).
Both their statements appear to be standard responses which have probably been prepared in advance by some 'standard response' committee and consequently both are devoid of any trace of basic humanity.
I imagine the mother of this toddler would have been distraught at North Tees let alone at the Freeman yet the spokesman from Assura comes up with a pathetic Manuel respone "we know nothing" - because an actual written complaint has yet to be received.
Buck passing at its finest.
The previous link to the Mail article has now been replaced by the following:
http://www.hartlepoolmail.co.uk/news/local/mum-s-one-life-fury-1-4439700
What really gets me angry is that every time someone has dodged the bullet, the same bullsh1t comments are made, by a representative on the band aid shop!
"Taking patients concerns seriously", how many times have I read that weasel worded response?
I feel so sorry for the medical staff, they are in the main professional and caring but they are working to a political remit and their hands are tied!
The people responsible are those people (and you know who you are, you sell outs) who have assisted in the closure of the A&E in Hartlepool, a town of 90,000, to suit the desires of people who do not have to live with the reality of not having an A&E.
Statistically someone will not dodge the bullet as a result of the 'real deal' A&E NOT being available and there will be a needles avoidable death, maybe a child! What then?
Then the blame game starts, they all pass the blame round and round, until it settles under the carpet.
Or these people could start a group and sue for damages!!
It seems that every day brings a new press expose of bungles within the NHS. Today's shocker is that patients are being chucked out of their hospital beds between 11p.m. and 6.00 a.m. in order to admit a new patient. What happens when the hospital is x miles away and the discharged patient has nobody at home for them, and doesn't have the equipment/medication at hand for immediate use? I saw something similar when my late aunt (86 years old, with visual impairment, stroke damage and dementia) was sent out of hospital late on a winter evening without family knowledge or warning to her (new) nursing home - she was absolutely terrified. Seems like those on the front line are struggling to keep up, whilst managers pass bucks! The worst thing is that those who are least equipped to complain seem to be at the sharp end...
http://www.bbc.co.uk/news/health-17685969
Gerald isn't a benefactor to the town. He works for the company that own Mason and Martin and has a budget to promote the company profile in which ever way he sees fit. He is a nice chap though and a very good funeral director..
T, Gerald is, as you say he is!
Unfortunately he will doubtless be servicing the need of families in requirement of his expert service, (yes he has attended to my own families need when the times have been darkest) with expertise and compassion, that maybe he should not have had to for many years because we have a 1st Aid station instead of an A&E.
If this one issue does not boil you p**s then nothing will.
Notinshadow, you have hit the nail on the head, thus proving that said 'p**s' will boil at an even higher temperature than H2O. Because that is exactly what these shysters will do. Mark my words, watch the Hartlepool Fail front pages as the hollow ringing, bullshitting words fall from the mouths of the guilty when it does happen!!!
Steve L & Shepherd, you beat me to it.
How DARE the pen pushers come out with the same old puerile diatribe? >:(
We are talking about peoples lives here, you morons...in this case, yet again, a defenceless child! >:(
The council spends tens of thousands a years on CRB checks and 'safeguarding' procedures...what are you doing to safeguard THESE children??? >:(
Are you looking into the lack of 'safeguarding' these children are receiving?
Why doesn't the 'trust' (what a misnomer that is) have a telephone 'press button' system for inane responses to incidents?
e.g.
If your child has developed a severe viral infection that we didn't spot, press one;
if your child has lost a limb because we didn't spot the green bacteria, press two;
if your child has lost an eye because we didn't spot the nail, press three etc. etc.
Ali wishy washy states she will work with assura 'WHO PROVIDE THE SERVICES AT ONE LIFE'. ???
I thought it was NHS staff that provided the services.....just what is going on here? Maybe their chief spokesman and flag flyer Jim Allen can give us some answers?
The lack of response from the people that sold us down the river with our hospital saga speaks volumes. >:(
People of Hartlepool; look at what you have voted for all these years;
look at how they override your wishes and concerns;
PLEASE, bear this all in mind when voting in May.
Because the 'One Life' is going to be just that; we are going to lose 'one life' before a very angry Hartlepool DEMANDS action on the abomination.
Assura is now owned (70%) by Richard Branson's Virgin Medical - which now gives the Hospital Trust someone else to blame. Pretty soon, when you have a complaint, you'll be told that its not really a matter for the NHS Trust and you should contact Assura directly. A bit like when you buy a TV in a shop and they tell you to contact Samsung.
I don't think it matters how many of these incidents we endure or even if someone eventually dies. I'm quite sure that there is a file somewhere of pre-prepared statements to cover every possible event. Arrogance beyond belief.
I have this theory that the whole One Life is just a film set with frames holding up the front of the building with nothing there behind it and all the complaints, which oddly happen at regular intervals and most astonishingly of all are actually reported in the Mail, are just a ruse to get us to go direct to North Tees and actually be happy to. :o
How the hell did they get away with this ....?
mm...that's an interesting theory...but are they that clever?
R5, Its funny you should say that!
I saw a friend of mine the other day getting into her car, with her daughter.
She could not stop because her daughter who is 18 was very poorly.
I asked where she was going 1LC? No she replied 'waste of space' we are going straight to North Tees!
So the propaganda is working! >:(
Its an outrage, but there you go!
have you noticed the shadow does not post on anything important?
in case he upsets his hierarchy.
Who's his hierarchy?
Labour, Tory, his wife, the family dog?
I mean to put it bluntly, the question I would have is..
"Who's bitch is he"?
The One Life Centre is a bit like Hartlepool First. It doesn't do what it says on the tin.
Quote from: Shepherd on April 13, 2012, 03: PM
R5, Its funny you should say that!
I saw a friend of mine the other day getting into her car, with her daughter.
She could not stop because her daughter who is 18 was very poorly.
I asked where she was going 1LC? No she replied 'waste of space' we are going straight to North Tees!
So the propaganda is working! >:(
Its an outrage, but there you go!
The One Life was never going to be a replacement for A&E, it's a group practice with bells on and a first aid station bolted on, the name 'minor injuries unit' gives the game away. It's been lauded by the suits as the answer to our dreams, a sort of Lourdes of Hartlepool, leading to the bleedin obvious question that if it's so brilliant why aren't they replacing North Tees with one ....?
We have been lumbered with the cheap option, an option that suddenly demands the people of Hartlepool acquire the medical skills to diagnose which option for treatment they must take, we are given the responsibilty to decide where to go for treatment, sheer lunacy.
The One Life is North Tees best recruiting sergeant.
Quote from: The Shadow on April 14, 2012, 10: AM
The One Life Centre is a bit like Hartlepool First. It doesn't do what it says on the tin.
.... as opposed to ....?
Was there ar councillor who's family gained bigtime from the opening of the One Life center.
Was his dad a major shareholder or something and didn't he vote for it and talk it up 24-7.
Is he now the sandwich maker?
Also Shadow, how can you know at this point if P.H.F. does what it says on the tin?
. . . like a Tory Councillor that consistently votes with Labour, you mean?
He recons he doesn't Marky?
He recons these 25 votes have benn cherry picked!!
I recon he is a bullsh1tter!
Their leaflet was pushed through my letterbox yesterday, I did read it before discarding to the recycle bag, never mentioned his voting record, but recons he has sorted out Tunstall Court.
That's it!!!
That's all right then eh?
Did not mention his voting record funnily enough and he has not knocked on the door yet. Hope he does!
The man is not worth the sh1t he is printed on!
The fountain he struggled with this year.
He only wants some water for it!
Quote from: notinshadow on April 14, 2012, 11: AM
Also Shadow, how can you know at this point if P.H.F. does what it says on the tin?
Because they have 3 sitting councillors now.
Good point.
I think the wheel will come off down the line.
The Litte and large show will both want to be the cake instead of a slice of it!
Quote from: The Shadow on April 14, 2012, 11: AM
Quote from: notinshadow on April 14, 2012, 11: AM
Also Shadow, how can you know at this point if P.H.F. does what it says on the tin?
Because they have 3 sitting councillors now.
A stressful time for the established parties..... and all their own doing, the Tories look like a tribute to the embalmers art, Labour have all the appeal of the Stepford Wives minus the personality and the Lib Dems have as much future as a caravan park on the Longscar Rocks at low tide.
Exceptionally well put R5 ;D ;D ;D
R5 On what basis do you critisise the Liberal Democrats so harshly, I will be voting for them because of what Edna Wright and Arthur Preece have done done re the hospital services and what they are doing in Government.
I could never vote Tory and could never ever vote for this bunch of shameless Labour councillors.
Hartlepool Politics needs cleaning up - who will do it - The Lilly Gang - dont make me laugh
Quote from: Vincent on April 15, 2012, 07: PM
Hartlepool Politics needs cleaning up - who will do it -
They would not listen,they did not know how. Perhaps they'll listen now?
I could have told you, Vincent, This world was never meant for one as beautiful as you.
Quote from: mk1 on April 15, 2012, 08: PM
Quote from: Vincent on April 15, 2012, 07: PM
Hartlepool Politics needs cleaning up - who will do it -
They would not listen,they did not know how. Perhaps they'll listen now?
I could have told you, Vincent, This world was never meant for one as beautiful as you.
;D ;D ;D - now I can't get the tune out of my mind!
Quote from: Vincent on April 15, 2012, 07: PM
I will be voting for them because of what Edna Wright and Arthur Preece have done done re the hospital services and what they are doing in Government.
"Don't make me laugh"
Isn't Arthur Preece about 84yrs old, so hardly in touch with what the people want.
More about copping his allowance and sticking his hand up when told.
Edna different story I eccept..
I don't think Arthur is standing this time around and although Edna deserves some credit over the hospital issue, I'm afraid she let Labour run rings around her on the 'no confidence' issue. Funnily enough, I think Arthur understood exactly what they were doing and Edna should have listened to him.
I wouldn't be disappointed if she won another term though - at least she was on the right side of the fence over the hospital.
I am pleased to see that note has been taken regarding Edna.
She has asked some very good questions in HBC Full Council.
She has been sneered at and mocked for doing so. Those who treat a person with contempt should be challenged. It happens a lot. It is a breach of the code of conduct, and if they suspend John Marshall, what is good for one, should be good for the others.
Arthur can make some effective speeches but he tries to intimidate people who are not in the click, so just as bad as takes us one step forward and two steps back. We really need to get this Council in line.
Arthur Preece commiting to another 4 years would be in the lap of the gods.
The rest I agree with you on SteveL